Mollie Howarth's involvement with CAB is almost a decade old; six years out of which, she has been the Christchurch manager of the organisation. Now, she heads a team of two part-timers, and 105 trained volunteers, all of whom team up to operate three branches and two satellites help desks across the city. “What we do can best be summarised as a personalised information help desk, which is open for anyone in New Zealand. You may be on a work visa, resident, citizen, or just a visitor, our trained volunteers are always at hand to provide the desired information to the best of their abilities,” she says.